Here at Palmetto Dental Associates, we encourage our patients to take an active role in their treatment. In order to keep the lines of communication open, we ask that you review our financial policies stated below. Our patient care coordinators are available to answer any questions regarding insurance or other financial matters.
Terms of Payment
For patients with no dental insurance, payment is due at the time services are rendered. VISA, MasterCard, American Express, Discover, cash, and personal checks (no post-dated checks) are all acceptable forms of payment. We will make financial arrangements for large treatment plans, but these arrangements must be made prior to treatment being performed.
Patients who have dental insurance must provide a current copy of their insurance card in order for claims to be submitted properly. We are not a preferred provider for any insurance. However, we will file claims (excluding Medicare or Medicaid ) as a courtesy to our patients. The remaining balance that insurance does not pay is the sole responsibility of the patient, and the remaining balance must be paid the day that services are rendered.
Failed Appointment Policy
In order to provide the best possible care for our patients, we ask that you give our office twenty-four hours notice concerning any changes or a cancellation with your appointment. This allows us the opportunity to give that appointment to another patient in need. A fee of $25.00 per appointment hour will incur without twenty-four hours notice.